At www.infoblurb.com, we are dedicated to providing you with a seamless and enjoyable experience when using our website and services. To ensure transparency and set clear expectations, we've put together these terms and conditions that play a pivotal role in how our platform operates. Your use of our website signifies your agreement to adhere to these terms and conditions. We kindly ask that you take a moment to review them carefully before you start using our website or our content writing services. If there's any aspect of these terms and conditions that you don't agree with, we respectfully request that you refrain from using our website.
It's important to note that we may make updates to these terms and conditions from time to time as part of our commitment to enhancing our services. We encourage you to check this page regularly to stay informed about the latest version. By continuing to use our website and services, you are showing your acceptance of any revisions we may implement.
Our website and services, found at www.infoblurb.com, are owned and operated by SHIHAB SOLUTIONS FZE, which registered office address at SRTI Park, in the Emirate of Sharjah, U.A.E
Before accessing any services available on Infoblurb, customers must initially register for an account. Account creation is free, and there are no charges associated with subscriptions for the services provided. Instead, customers will be billed for the specific services they utilise.
Customers are accountable for generating a secure and unique password. It is essential to safeguard this information, as we cannot be held responsible for any unauthorised access to accounts.
We always aim for the best results in everything we do, and to help us achieve that, we kindly encourage our clients to share a project brief with us before we dive into the work. This brief provides valuable insights into your needs, ensuring that we can tailor our services to deliver precisely what you're looking for. While providing a brief is not mandatory, if you choose not to, we may not be able to guarantee the absolute best results from our service.
When you're ready to get started, we'll need two things from you: payment and an agreement on how the delivery will work. These steps help us ensure a smooth and efficient process as we embark on your project.
We tend to deliver content through email, as it's quick and convenient. However, if you have a different preference and have specified it during the purchase, we'll be more than happy to accommodate your choice.
When utilising this service, you have the option to select from two different delivery speeds: standard delivery, which takes 5-7 working days, and express delivery, which typically arrives within 2-3 days.
Our commitment is to deliver work of the highest quality and we at Infoblurb prioritise your satisfaction. Should you find the service unsatisfactory, you have the option to cancel your content writing request within 48 hours of submission. It's important to note that if work has already commenced, there may be a cancellation fee.
All transactions are conducted on the website using a secure payment platform with SSL technology. To ensure customer security, payment details are not retained on the website. For an understanding of our payment information handling, please review our privacy policy.
Kindly be aware that full payment must be completed prior to the commencement of any work.
After making payments, you can verify them on your bank statement, where the billing descriptor will appear as follows: INFOBLURB, SSFZE.
Refunds are a rare exception. Only when the finished work significantly departs from the original project brief may customers be considered for a refund, and this determination is solely at our discretion.
In cases where the work fails to meet the agreed-upon deadline, customers may also be eligible for a refund.
To initiate a refund request, customers must reach out to us within a maximum of seven business days from the date of work delivery in writing.
When you provide and agree upon a project brief, you'll have the opportunity to request revisions. The exact number of revisions will be determined based on the specific project.
In cases where a brief is not supplied, we will embrace creative freedom in crafting the content. For instance, if you only provide a title for an article, we'll write the content in a way that aligns with the topic.
Even if you haven't provided a brief, we might still consider revisions, depending on the nature of the content and the specific circumstances surrounding that content.
You understand and agree that you will protect, support, and keep SHIHAB SOLUTIONS FZE, our affiliates, employees, agents, and third-party service providers safe from any claims, damages, losses, expenses, or fees (including reasonable attorney fees) that may result from a breach of these terms and conditions or any other violation of the law by you, your agents, or any third party using your account.
Additionally, you acknowledge that SHIHAB SOLUTIONS FZE will not be held responsible for any direct, indirect, or consequential damages that might arise from your use of our services.
All the electronic and printed text you encounter on www.infoblurb.com, including the content created for clients, is safeguarded by copyright and other pertinent intellectual property rights.
We value and prioritise the creative work that goes into our content, therefore we kindly request that, without our explicit written permission, you refrain from reproducing, republishing, or redistributing any part of this website. Doing so would be regarded as a breach of our intellectual property rights.
Our aim is to provide you with valuable and engaging content while also respecting the rights of our creators. Your cooperation in this matter is greatly appreciated.
We maintain a policy that strictly prohibits individuals under the age of 18 from both purchasing and utilising our services. This is an essential part of our commitment to ensuring the safety and compliance of our services with legal standards and regulations. We encourage parents and legal guardians to monitor and guide the online activities of minors, and we appreciate their cooperation in upholding these guidelines.
These terms and conditions are set in place to provide clarity and fairness to all parties involved. They will be not only upheld but also interpreted in alignment with the prevailing laws.
In the rare event that a dispute arises in connection with these terms and conditions, we believe that it's essential to resolve such matters effectively. Therefore, any dispute will be subject to the exclusive jurisdiction of the courts situated in the jurisdiction where SHIHAB SOLUTIONS FZE is based.
Should you have any inquiries or any aspects of our terms and conditions or services that cause you concern, we want to hear from you. Please feel free to reach out to us anytime.
We're easily accessible via email at support@infoblurb.com and we're here to provide you with the assistance and answers you may need.
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